Frequently Asked Questions

Find answers to our most popular questions and information about our brand and products.

Chat with us live

Chat with our team Monday-Friday 9.30 am – 4 pm NZT.

Click on the chat icon in the bottom corner to get started.

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Phone us

We're available to take your call Monday - Thursday, 9.30 am – 4 pm NZT.

CALL: +64 21 025 23009

Email

Send us an email and you can expect to get a reply from us within three business days.

EMAIL: SUPPORTNZ@REDSBABY.COM

What's App

A quick and easy way to send us your enquiry.

MESSAGE: WHATS APP

Please only contact us using one of the above channels. Submitting your enquiry via multiple channels may delay our response time.

Support Centre

Find the answer you're looking for by searching our comprehensive support center.

support centre

We're a small team, and during busy times may not be available on your preferred channel. We value your enquiry and appreciate your patience. The availability days and times provided are general and exclude national and state public holidays.

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